This privacy policy sets out how we uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Dealing with the end of life of a product can be challenging. Dealing with a product’s end of life is a challenge, as the waste industry—and the participants in the industry—have set methods of disposing of waste. This often means the majority of waste does not end up where it should. BioPak’s aim has been to develop a working solution for organic waste. This waste—created in offices, cafes, restaurants, by caterers in events, stadiums, and function centres—needs to end up in the compost heap. That has been BioPak’s challenge. Now, it is their responsibility to build more of the necessary infrastructure to meet this challenge. More consumers than ever are interested in diverting organic waste from landfill—but they find the process from the plate to the loading dock difficult. By using 100% compostable materials, BioPak is giving customers more opportunity to ensure the maximum possible amount of food waste is diverted. 
The composting process is a lengthy but rewarding one. Food waste and compostable packaging is collected by BioPak’s designated vehicle, which is specifically designed for wet waste like food scraps. Once the material is collected at the commercial waste premise, it is taken to BioPak’s composting facility. The food waste is inspected: the site workers look for materials that do not conform. Plastic is the main culprit, and staff are trained to know the difference between compostable and non-compostable packaging. In the preparation process, the waste is decontaminated and any non-organics are removed. The food waste is stored in tunnels: a forced aeration system where workers can control the oxygen content, moisture content, and most importantly the temperature of the waste. The food waste remains in these tunnels for 14 days. The waste must be hygienised (kept above 55 degrees), which ‘cooks off’ the food materials and deactivates any weed seeds or pathogens. In these 14 days, the compostable packaging is also broken down by the biology—microorganisms—in the composting process. After 14 days, the homogeneous compost is placed outside in rows, where workers windrow and compost it for a further five weeks. During this time the compost matures, and ends up as an Australian standard, good quality compost ready to be used on land. 
Sending food waste to landfill achieves the opposite of what composting does. Sending organic waste to landfill does the opposite of what composting does. As organic matter in landfill breaks down it releases methane, a greenhouse gas 28 times as potent as CO2. By composting organic waste, we are returning it to the land and giving it value as an important source of nutrients. In 2019, the coffee cup was the ‘poster child’ of single-use plastic. Gary Smith, BioPak’s CEO, feels it is irresponsible to isolate one source of plastic in that way. Composting all biodegradable waste, being aware of your entire plastic consumption, can lead to a simple circular economy solution and reduced waste to landfill. Information taken from this video on BioPak's website. To read more about solutions to Australia's waste, or about other ways BioPak is creating a circular economy, check out our blog. To see our products, have a look at our website. Post by Tallis Baker. Planet Friendly Packaging acknowledges the traditional custodians of the land on which we work.
