This privacy policy sets out how we uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Going carbon neutral is one way businesses can take action on climate change. Being 'carbon neutral' means that you are not adding to or detracting from the concentrations of carbon dioxide (CO2) in the atmosphere. For those who aren't aware, Australia must reduce our carbon emissions by 26–28% on 2005 levels by 2030 in accordance with the 2015 international Paris Agreement—and even then, whether that reduction will be enough to deter climate change is debatable. It is important that businesses contribute to the climate effort in any way they can—and one of these ways is often to become carbon neutral. This is often attempted through using renewable energy sources, such as solar or wind power. However, businesses can take a step further and include the emissions caused by the life cycles of products they use, including plastics. 
Plastic is one of the most energy-intensive materials. Plastic is among the most energy-intensive materials. There are many sources of carbon emissions in the life cycle of, say, a plastic bottle. These sources include transporting raw materials, making the plastic resin, producing the bottle itself, and other variables such as cleaning, filling, storing, and packaging. The oil (refined petroleum) and natural gas that make up plastic bottles often travel long distances to manufacturers, and this transport produces greenhouse gases. In some cases where travel distances are especially long, the energy required for transporting raw materials can make up 29% of a plastic bottle's carbon footprint. The process that creates the highest percentage of a plastic bottle's footprint is making the plastic resin. Hydrocarbons (molecules made of carbon and hydrogen) in petroleum and gas are heated to very high temperatures, which breaks down these large hydrocarbons into smaller ones. These small hydrocarbons are combined in different ways to make different kinds of plastic. The energy used to produce resin represents about 30% of the total carbon footprint of a 500mL plastic bottle. To convert the plastic resin into plastic bottles, energy is needed. Plastic resin is melted and injected into a mould, and then heated and formed into bottles. This process makes up about 8% of a bottle's carbon footprint. The energy consumed by other, variable stages in the life cycle of a plastic bottle—such as cleaning, filling, storing, packaging, and managing waste—can together create up to 33% of its carbon footprint. The total oil used to produce one 500mL plastic bottle could fill ¼ of that same bottle. Considering that 1 million plastic bottles are consumed each minute around the world, these emissions quickly add up. 
BioPak plastic alternatives are made from waste sugarcane. In one word: yes. Bioplastics such as PLA or Ingeo are produced from plants which convert CO2 to sugars and store the sugars as starch. The starches are processed to create plastic-like materials which are fully biodegradable. In this way, CO2 is being taken from the air and turned into plastic in what is known as a 'short carbon cycle', unlike oil-based plastics which release CO2 that has been trapped underground for millions of years. These bioplastics are processed at much lower temperatures than conventional plastics, which saves energy. Some energy is needed to process the starch; but unlike other bioplastics, which are made from virgin mate rials, BioPak uses sugarcane pulp (a waste product of the sugar industry) to reduce their carbon footprint further. Using bioplastics instead of conventional plastics reduces greenhouse gas emissions by 75%. 
